Sefton Advocacy Corona Virus (COVID19) Service Restrictions

Sefton Advocacy take everyone’s Health, Safety and Wellbeing very seriously. In light of the latest guidance around the COVID19 Pandemic we are taking all reasonable precautions to ensure that illness and infection does not spread in the workplace between employees, volunteers, clients and the public.

We understand there is a lot of uncertainty at the moment and many of the people we support are vulnerable and have their own health conditions or live in a household with someone who has a health condition.

With immediate effect and until further notice our Advocates will work from home and we will limit face to face contact with clients to only the most urgent of circumstances.

We will continue to provide advocacy support via telephone and email and will endeavour to support vulnerable individuals with providing information and signposting to relevant agencies.

Our office will remain open for telephone contacts during the working week. If you are unable to get an immediate answer on the phone please leave a message and we will get back to you as soon as possible.

If you need to contact us please call 01704 500500 or email info@seftonadvocacy.org

We will update and amend our service provision in response to ongoing guidance.

Be well

Andrew Booth
CEO Sefton Advocacy

Sefton Carers Centre & Sefton Advocacy

Joint statement of support for our customers and clients during COVID-19

18 MARCH 2020

Sefton Carers Centre and Sefton Advocacy have been working in partnership for a number of years to deliver services to residence in Sefton. As both organisations already have data sharing agreements in place, we have decided to come together in this very difficult time to expand our partnership to enable us to support as many of our vulnerable clients and customers as possible. We need to look to the future and recognise that we may have to work with a reduced staff and volunteer team, at very short notice if people need to isolate themselves. Therefore, to support both our organisations to maintain business continuity the following measures will come into force today:
  • Staff from both organisations will support clients from either organisation.
  • Clients and customers can use the contact numbers for both organisations to gain support and advice
  • When staff give support to a client who is not from their own organisation they will e-mail the organisation on either: help@carers.sefton.gov.uk or info@seftonadvocacy.org to update the organisation on the support provided for their client
  • Webpages and social media will promote both organisation contact details and information/messages
  • Staff from both organisations will be given an up to date staff contact lists
  • All staff will be flexible in their job roles to support all our clients whilst adhering to their organisations policies and keeping themselves safe
Sefton Carers Centre and Sefton Advocacy will take all reasonable precautions to ensure that illness and infection does not spread in the workplace between employees, volunteers, clients and the public. Many of the people we support are vulnerable and have their own health conditions or care for someone with a health condition, we will work together for as long as required to support all our customers and clients. We will review this agreement on a weekly basis during the current pandemic and amend in line with published guidance.

Signed:


Vicky Keeley
CEO Sefton Carers Centre

Signed:

Andrew Booth
CEO Sefton Advocacy

PLEASE NOTE:
Sefton Older Persons’ Forums are postponed for the time being due to present concerns about the Coronavirus.

Welcome to
Sefton Advocacy

The Sefton Advocacy is a thriving small charity providing one to one casework. We offer a free, independent and confidential advocacy service to people aged 18 and over and living in the borough of Sefton.

Sefton Advocacy works to ensure that you as a service user are supported appropriately to enable you to participate in decisions that affect your life, giving you choice and control over your own life.

We provide help in a range of areas, from general advocacy to specialist services to support people with a variety of needs.

We also run Sefton Older Persons’ Forum meetings where people can get take part in decision making and get their voice heard in a group setting. Please CONTACT the office for further details.

Referrals

We accepts referrals from professionals and agencies such as Carers Centre, Social Workers, GPs, Dentists, Macmillan Centres; family and friends of people needing help and people themselves. We will confirm with the service user that they want us to work with them before taking the referral further.

MISSION STATEMENT
Our purpose is to support people in Sefton to have their voice heard in decisions affecting their lives.
VISION STATEMENT
Our vision is to ensure that advocacy services are freely available to any and all people who require them.

WHAT CAN WE DO?

We can support you with…


  • Remaining Independent
  • Health and care reviews
  • Obtaining services from health and the local authority
  • Getting the equipment you need
  • Consumer issues

and a wide range of other things.

HOW DO WE DO IT?

We will…


  • Speak up on your behalf
  • Write letters
  • Make telephone calls
  • Research information
  • Visit you in your home

and much more.

THINGS WE CAN’T DO?

We are not able to…

 
  • Provide personal care
  • Administer medicine
  • Manage your money for you
  • Give Legal or any other advice

But we can help you to access services which may be able to help you with these things.

Interested in Volunteering?

If you would like to know more about voluneering with us, please get in touch for more details.

Sefton Advocacy

Sefton Older Persons’ Forums